|
|
 We
have listed some of our most frequently asked questions below. If we
haven't managed to answer your question here, please do not hesitate to
contact us.
 |
Do you offer a supply and fit service?
|
 |
| |
Yes, we can provide the complete bathroom service for you! That
includes the layout and design of your proposed new bathroom, the
supply and installation of all goods, sanitary ware and tiles, and all
the plumbing and electrical work required. We can even provide a
painting and decorating service for your walls/ceilings as necessary,
if you so wish. Find out more about
how the supply and installation service works >> |
|
| |
|
|
|
I'm not interested in the full
package, I just want to buy a few pieces from you - do you do supply
only? |
|
| |
Yes we do! If all you want are the goods or accessories, then
we're more than happy to supply these to you at competitive prices. |
|
| |
|
|
|
Do you do free estimates and designs? |
|
| |
Of course! This is an integral part of our service. If you have
any ideas for your proposed project, please do come in and talk to us!
Talking into account any technicalities, we always do our best to work
to our customers' ideas - we can also offer you technical and
practical input into your design. |
|
| |
|
|
|
Do you do the whole job, from start to
finish? |
|
| |
Absolutely! As detailed in the previous question, we can do
practically everything! |
|
| |
|
|
|
Are your workmen all employed by
Master Bathrooms? |
|
| |
Not all of our workmen are employed by Master Bathrooms, however
each member of the team has worked alongside one another for up to 10
years, so we're confident in their ability and expertise. Each
subcontractor also has their own public liability insurance. In the
unlikely event that any problems should arise, they will be fully
dealt with by Master Bathrooms. |
|
| |
|
|
|
Are your tradesmen qualified? |
|
| |
Yes, all our tradesmen are fully qualified and have experience in
their areas of trade. It's in our best interests to supply you with
the very best trades that we can. |
|
| |
|
|
|
Are your tradesmen English? |
|
| |
Yes! However we do use a Scottish carpenter!! |
|
| |
|
|
|
Do you have a returns policy? |
|
| |
Most goods are inspected on delivery. We ask you to check your
goods at the earliest time possible. Once an item has been on site for
5 days, Master Bathrooms cannot accept responsibility for any damaged
goods. Obviously, everyone is entitled to change their mind! However
we should make it clear to all customers that when we have to return
goods, they are often subject to a returns handling charge by the
distributor. This can be anything up to 30%, and as such, this
handling charge will be passed on to the customer and be reflected in
the final refund price. |
|
| |
|
|
|
Do you have any customer comments I
could see? Or any previous jobs that I can look at before I make my
final decision? |
|
| |
Yes of course! We have a customer
testimonials page on this website, and all testimonials can also be
read in our showroom. We usually have an ongoing installation that is
possible to view, and sometimes we even have very obliging customers
who will allow you to view their Master Bathroom installation.
View customer testimonials here >> |
|
| |
|
|
|
What guarantees do you offer? |
|
| |
On installations, Master Bathrooms offer all customers a 2 year
labour guarantee. Different manufacturers offer different guarantees
on their products, and this can range from 2 years to in some
instances, a lifetime guarantee. |
|
Any more questions? Please feel free to contact us by telephone or
email, or drop into the showroom and speak to myself Danny, or my
colleague Lee. |
|
|
|
 |
Beautiful
Bathrooms |
|
|
Visit our
Rickmansworth showroom for a myriad of design ideas and to discuss
your project in detail with us. |
|
|
Find out more >> |
|
|
 |
Supply,
Installation and Design Service |
|
|
Take advantage of
our full design service, or buy on our supply only basis. |
|
|
Find out more >> |
|
|
 |
Our Product
Range |
|
|
An enviable choice
of stylish and contemporary products available from our suppliers. |
|
|
Find out more >> |
|
|
 |
Tiles |
|
|
For the very best
in choice and prices, choose your tiles from our partner supplier. |
|
|
Find out more >> |
|
|
 |
Accessories |
|
|
Add stylish
finishing touches to your bathroom with our range of elegant
accessories. |
|
|
Find out more >> |
|
|
 |
Wet Areas |
|
|
The more practical
alternatives to wet rooms, wet areas are the new shower solution. |
|
|
Find out more >> |
|
|
 |
