After a decade of success on Rickmansworth High Street, Master Bathrooms have decided it’s time to take a bold step away from the traditional showroom and become an online business. After much careful consideration, the suggestion of a hike in rent, increasing business rates, ever tighter parking restrictions and a steady decline in the footfall on the high street have all contributed to making this decision a relatively easy one for Master Bathrooms.
Closing our town centre showroom was a huge step – but a huge step in the right direction. Both Directors and all of the long established Master Bathrooms team are so excited by the changes, it means more flexibility for our staff, our customers, and more investment in the right places for the business.
One of the unrivalled offerings this change will bring for us is the ability to work out of one of the biggest and most luxury bathroom showrooms in Hertfordshire. Our partnership with Ebberns, in Apsley, Hertfordshire means we can now physically show our customers an extensive range of bathrooms goods, more than we could have ever wished to show in the modest space we once had. For our customers this means no longer relying on brochures and pictures, it means they can touch and see a huge range of products in bathroom settings, they can feel the taps and how they work, they can see working shower settings and really become immersed in the experience of designing their bathroom to suit them perfectly. At Master Bathrooms we truly believe when our customers are investing in something as precious as their homes, whether the budget is big or small everyone deserves to enjoy the process of getting their bathroom just right.
Master Bathrooms are only changing for the better, we cannot reiterate enough that we are still the same company, running under the same management with the same staff, we continue to pride ourselves on our reputation, our first-class customer service, and unsurpassed quality finished products. Despite the decision to release the showroom, we continue to offer free, no obligation quotations for bathroom and boiler installations, and 3D bathroom designs as standard. Our portfolio only continues to expand; in large down to our ever growing relationship with local developers and architects, allowing us to showcase not only bathroom projects, but also kitchens, extensions and loft extensions.
Alongside all of these changes we have also designed and launched our brand new website which we hope will further enhance our customer experience and make contacting us as user friendly as possible.
Our new way of working will help the Master Bathrooms team not only to continue to deliver all these things, but also to offer an even more streamlined service – especially in turning fittings around even more quickly.
“It’s going to give us the freedom to create a modern and better way of working, here’s to the next chapter!”